Erika is the co-founder and Director of Strategy at Mule. She has advocated for the importance of evidence-based design and clear language since the late 20th century. Erika is the author of Just Enough Research, now in its second edition, and Conversational Design, both from A Book Apart. Erika works to help organizations and individual […]
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Rochelle Ratkaj Moser is the Founder and Chief Creative Officer of Ratkaj Designs, a creative agency that brings together the power of design and the purpose of philanthropy. With a focus on accessibility, inclusion, and mission-aligned visual storytelling, Rochelle has spent her career helping nonprofits and social impact organizations bettercommunicate their values, advocate for change,
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Gail Ramster is a Senior Research Associate in inclusive design at the Royal College of Art’s Helen Hamlyn Centre for Design. She applies people-centred approaches to service, information and urban design challenges, and leads the Public Toilets Research Unit, with twenty years of research captured in her co-authored book, Designing Inclusive Public Toilets: Wee the
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