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Claire Chang & Frances West – Twitter chat / 26th of March, 8:00 PM GMT

Claire Chang

Claire is a technology innovation strategy consultant and contributor to the entrepreneurial ecosystem. She has many years of experience in the textile, apparel and color design industries, especially in the fields of fashion technology and IoT, assisting related companies in developing innovative solutions. At the same time, it is well-known for its active role and advocacy in building a diverse and inclusive co-creation community.

  • Girls in Tech 40 Under 40 (2017)

  • Co-Director of Founder Institute Taipei (2017-2019)

  • Founder of FashTech Hub Community (2017~present)

  • Girls in Tech Taiwan Adviser (2018-2020)

  • Co-founder of Women in IoT (2018-2020)

  • Finalist Candidates of MWC Women4Tech (2019)

  • Board Member of La French Tech Taiwan (2023-present)

  • Co-founder and Chairwoman of Asia Pacific Authentic Inclusion Association (2024~present)

    Frances WestFrances learned the importance of diverse, international experiences early, first as a child raised in Taiwan, then as a high school student in Hong Kong, and then as an immigrant to the United States, where she obtained a degree in marketing from The University of Kentucky before taking on a systems engineer job at IBM. To this day, Frances credits the IBM recruiting manager who looked beyond the language barrier and her lack of IT experience with planting the seeds of what would become a lifelong passion: helping leaders and organizations with authentic inclusion practices that can drive disruptive innovation.

    Frances has over 30 years of global business management, technology sales, emerging market development, and organizational leadership experience. She has held numerous executive management positions, including IBM’s first Chief Accessibility Officer. In June 2016, after retiring from IBM, she founded a global advisory firm to focus on helping organizations to operationalize inclusion as a strategic business imperative.

    Her focus on human-first technology innovation and authenticity in the workplace led her to write her first book, Authentic Inclusion™ Drives Disruptive Innovation, which was recognized in 2019 at both the CES and SXSW conferences.

    The Covid-19 pandemic in 2020 brought on a fundamental shift in the importance of technology to how we work, learn, and live and how globally connected we are. Frances decided to expand her organization’s services to meet the challenging demands of leaders and organizations by launching FrancesWest&Co in 2023. With a team of culturally diverse experts with deep subject matter expertise in design and management, and industry knowledge spanning business and academia, Frances and her collaborators can help her clients with hands-on strategy, execution, and co-creation of transformative initiatives globally.

    As a person who believes in harmony in life, Frances is always mindful of work-life balance. She not only looks for but creates opportunities to spend time with her two adult sons and their families in Boston and New York. Her latest interest includes learning how to garden and hike.

Captions are kindly provided by MyClearText.

How It Works

Find us on Twitter every Tuesday. We will post a video interview.

A 60 minutes Twitter Chat from 20:00 UK time follows. See the time in your location (Opens in a new tab).

There will be 6 questions for you to join in the conversation.

Use the hashtag #AXSChat.

Keep up to date with the conversation by searching for #AXSChat on Twitter and take part by answering the chat questions listed below.

For more information go to the FAQ section of the website.

AXSChat Questions

Q1: Taiwan is one of the fastest aging societies in the world. What are the challenges of integrating accessibility and assistive technologies in elder care? #AXSChat 

Q2: How do differing cultural perceptions of aging influence technology adoption in elder care and by elders around the world? #AXSChat 

Q3: What role does government policy play in supporting disability inclusion initiatives in super-aged societies? #AXSChat 

Q4: How can we ensure that technological advancements are accessible to all ages and abilities? #AXSChat 

Q5: What are the ethical considerations when implementing AI in elder care? #AXSChat 

Q6: How can the private sector contribute to the fusion of technology and elder care services? #AXSChat 

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